Privacy policy
Faith Health Care Agency values your privacy and is dedicated to safeguarding your personal data. This encompasses information you provide directly to us and details we gather from other sources. The following statement outlines the types of data we collect, how we use it, and the measures in place to protect it.
Who We Are
Faith Health Care Agency operates as a Limited company and assumes responsibility for the management, processing, and protection of the data you share with us. As a healthcare recruitment business, Faith Health Care Agency serves its clients and candidates by offering work-finding services. In this capacity, we act as a data controller, processing personal data to facilitate the provision of these services.
You can provide your personal details to Faith Health Care Agency directly through our online application/registration form or our website. Alternatively, we may collect information from other sources, such as job boards. The legal basis for processing your personal data is outlined in the following statement.
For any inquiries regarding your data or our privacy policy, you can contact our office at [email protected].
Collection and Use of Personal Data
Purpose of Processing and Legal Basis
Faith Health Care Agency collects and processes your personal data for the purpose of providing work-finding services. This includes tasks such as informing you about job opportunities, assessing your suitability for roles, updating databases, submitting you for job opportunities, managing payments, and enhancing our services and relationship with you and our clients.
We rely on the following legal bases to offer these services:
Legitimate interest
Compliance with legal obligations
Fulfilment of contractual obligations
Your consent for direct marketing related to non-work finding services
As a healthcare recruitment business, Faith Health Care Agency has a legitimate interest in identifying suitable individuals for work opportunities and staying informed about recruitment trends. This involves managing databases, seeking consent when necessary, and providing work-finding services based on your expressed interests.
Legal Obligations
Due to the nature of recruitment, Faith Health Care Agency has legal obligations to individuals, clients, and public bodies. This includes obligations related to safeguarding, criminal record checks, and health assessments, as outlined in relevant regulations.
Contractual Obligations
In the course of our activities, Faith Health Care Agency may assume contractual obligations to both candidates and clients, ensuring timely payments and adherence to statutory or contractual rights.
Consent
If we wish to contact you about products or services unrelated to work finding, we will seek your explicit consent before doing so. Consent is not required for services you have expressed interest in or requested.
Source of Your Personal Data
We source work-seekers’ data directly from you through registration or CV submission. It is crucial to keep your personal information accurate and updated by informing your recruitment consultant of any changes.
Sharing of Personal Data
Faith Health Care Agency does not sell access to your data to other businesses. We may share your data with clients, suppliers, partners, former or prospective employers, payroll providers, public bodies, and third parties ensuring business compliance.
Suitability Checks
We engage companies like Security Watchdog, The Disclosure and Barring Service (DBS), and NMC/HCPC for suitability checks on work-seekers.
Overseas Transfers
All data is encrypted and stored in secure servers located in the United States. Faith Health Care Agency staff and group members with access to data are based in the United Kingdom. Notification will be provided if personal information is transferred outside the European Economic Area (EEA).
Protection of Your Data
We are committed to taking reasonable steps to protect personal information from misuse, loss, or unauthorized access. Access to data is restricted, and regular backups are conducted on cloud services.
Data Retention
Faith Health Care Agency retains personal data only for the necessary period. Different laws may require varying retention periods. Payroll records and associated data are kept in compliance with relevant legislation.
Your Rights
You have various Data Protection rights, including the right to be informed, access, rectification, erasure, restrict processing, data portability, object to processing, and withdraw consent. We will inform you if data processing is required for legal reasons.
Complaints or Queries
Faith Health Care Agency takes complaints seriously. If you believe our collection or use of your information is unfair, misleading, or inappropriate, please bring it to our attention. Contact our office at [email protected]. You also have the right to raise concerns with the Information Commissioner’s Office